Sujata Privacy Principles

Our business has been built on trust between our customers and ourselves. To preserve the confidentiality of all information you provide to us, we maintain the following privacy principles:

  1. We only collect personal information that we believe to be relevant and required to understand your financial needs and to conduct our business.
  2. We use your personal information to provide you with better customer services and products.
  3. We may pass your personal information to other Sujata Group companies or agents, as permitted by law.
  4. We will not disclose your personal information to any external organisation unless we have your consent or are required by law or have previously informed you.
  5. We may be required from time to time to disclose your personal information to Governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority.
  6. We aim to keep your personal information on our records accurate and up-to-date.
  7. We maintain strict security systems designed to prevent unauthorised access to your personal information by anyone, including our staff.

By maintaining our commitment to these principles, we at Sujata will ensure that we respect the inherent trust that you place in us.

Your privacy matters to us

This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.

Data Security

  • Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorised access. We will not send personal information to you by ordinary email. As the security of ordinary email cannot be guaranteed, you should only send email to us using the secure email facility on our website. All practical steps will be taken to ensure that personal data will not be kept longer than necessary and that the Sujata will comply with all statutory and regulatory requirements concerning the retention of personally identifiable information.

Our Information Collection Statement

The Statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests are to be addressed.

  • Why we collect your data - we collect your personal information to carry out and administer our services to you and in an effort to improve your customer experience. Without such data the Sujata may be unable to open or continue accounts or establish or continue Sujataing facilities or provide Sujataing services.
  • Data is also collected from customers in the ordinary course of business to continue the Sujataing relationship, for example, when customers write cheques or deposit money.
  • How your data may be used - Data relating to a customer may be used to :
    • Facilitate the daily operation of the services and credit facilities provided to customers;
    • conduct credit checks.
    • assist other financial institutions to conduct credit checks and collect debts;
    • ensure ongoing credit worthiness of customers;
    • design financial services or related products for customers' use;
    • market financial services or related products;
    • determine the amount of indebtedness owed to or by customers;
    • collect amounts outstanding from customers and those providing security for customers' obligations;
    • meet the disclosure requirements of any law binding on the Sujata or any of its branches;
    • nable an actual or proposed assignee of the Sujata, or participant or sub-participant of the Sujata's rights in respect of the customer to evaluate the transaction intended to be the subject of the assignment, participation or sub-participation; and
    • to fulfill any other purposes relating thereto.
  • Disclosure of your personal information - Information held by the Sujata relating to a customer will be kept confidential but the Sujata may provide such information to the following parties for the purposes set out in paragraph (c):
    • any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment or securities clearing or other services to the Sujata in connection with the operation of its business;
    • any other person under a duty of confidentiality to the Sujata including a group company of the Sujata which has undertaken to keep such information confidential;
    • the drawee Sujata providing a copy of a paid cheque (which may contain information about the payee) to the drawer;
    • credit reference agencies, and, in the event of default, to debt collection agencies;
    • any person to whom the Sujata is under an obligation to make disclosure under the requirements of any law binding on the Sujata or any of its branches; and
    • any actual or proposed assignee of the Sujata or participant or sub-participant or transferee of the Sujata's rights in respect of the customer.
  • The Sujata retains the right to charge a reasonable fee for the processing of any data access request.

Privacy Policy